Terms of Service
Last Updated: [December 23, 2025]
OVERVIEW
This Terms of Service (“Terms”) govern your access to and use of the dealer-facing website located at dealer.aiper.com (the “Website”). The Website is owned and operated by Aiper Intelligent, LLC, its subsidiaries and affiliates (collectively, the “Company”, “Aiper”，“we”, “us”, or “our”).
The Website provides access to information, tools, and services made available to authorized dealers and their representatives, including but not limited to product information, ordering, rebates, incentive programs, training materials, after-sales services, consumer cashback and extended warranty processing, and relationship management functionalities (collectively, the “Services”).
By accessing or using the Website or any of the Services, you agree to be bound by these Terms, including any additional terms, policies, or notices referenced herein or made available by hyperlink.
BY ACCESSING, REGISTERING FOR, OR USING ANY PART OF THE WEBSITE OR SERVICES, YOU EXPRESSLY AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS SET FORTH HEREIN, YOU MAY NOT ACCESS THE WEBSITE OR USE THE SERVICES.
These Terms apply to all users of the Website, including without limitation authorized dealers, dealer employees, agents, contractors, and any other individuals acting on behalf of a dealer (“you” or “User”).
IMPORTANT NOTICE FOR U.S. USERS
If you are a resident of the United States, please note that these Terms include provisions governing dispute resolution, including a jury trial waiver and a class action waiver. Please read these provisions carefully before using the Website. Any new features or tools added to the Website shall also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting the revised version on the Website. Your continued use of the Website following such changes constitutes acceptance of the updated Terms.
Certain Services may be subject to additional or separate terms. In the event of a conflict, the applicable separate terms shall prevail.
SECTION 1 – ELIGIBILITY, ACCESS, AND RESTRICTIONS
The Website is intended solely for business and commercial use and is not directed to minors or general consumers.
By using the Website, you represent and warrant that:
1. You are of legal age in your jurisdiction to enter into binding contracts;
2. You are an authorized representative of a dealer or business entity; and
3. You have the authority to bind such entity to these Terms.
You may not use the Website or Services for any unlawful, unauthorized, or improper purpose, nor may you violate any applicable laws or regulations.
Any breach of these Terms may result in immediate suspension or termination of your access to the Website and Services.
SECTION 2 – ACCOUNT REGISTRATION AND GENERAL CONDITIONS
You are responsible for ensuring that all information you provide in connection with your account registration and use of the Website is true, accurate, current, and complete.
You agree that:
● You will not impersonate another person or entity;
● You will not create or use accounts in the name of others without authorization;
● You will not misuse, abuse, or maliciously exploit your account.
You are solely responsible for safeguarding your login credentials. We are entitled to assume that any actions taken using your account credentials are authorized by you. Except to the extent caused by our fault, we shall not be liable for any loss or damage arising from unauthorized use of your account.
If you become aware of any unauthorized or abnormal use of your account, you must notify us promptly at [email protected] and provide reasonable evidence to support your claim. We reserve the right to suspend accounts pending investigation.
SECTION 3 – DEALER OBLIGATIONS AND CONSUMER INTERACTIONS
Certain Services may involve interactions with end consumers, including but not limited to consumer cashback claims, warranty verification, or after-sales service requests.
Where a consumer contacts us directly and provides invoices, purchase receipts, or other proof of purchase:
● You acknowledge that such interactions are processed for verification, fraud prevention, and fulfillment purposes;
● You remain responsible for the accuracy and legitimacy of dealer-issued sales documentation;
● We reserve the right to request additional verification or reject claims that do not meet applicable program rules.
Nothing in these Terms creates a consumer-facing contractual relationship between us and the dealer’s customers, except where required by applicable law or explicitly stated otherwise.
SECTION 4 – ACCURACY AND AVAILABILITY OF INFORMATION
The information provided on the Website is for general business purposes only. While we strive for accuracy, we do not warrant that any information is complete, current, or error-free.
We reserve the right to modify, update, or remove Website content at any time without notice. Your reliance on any information provided through the Website is at your own risk.
SECTION 5 – MODIFICATIONS TO SERVICES AND PRICING
We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice.
Prices, rebate structures, incentive programs, and eligibility criteria are subject to change. To the fullest extent permitted by applicalbe law,we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
SECTION 6 – THIRD-PARTY SERVICES AND TOOLS
The Services may contain links or references to websites, platforms, and applications maintained, controlled or owned by third parties (“Third Party Sites”) over which Aiper has no control. Those Third Party Sites may collect and use data from you such as content or personal information. Any content or personal information you provide when using those Third Party Sites is subject to the terms and conditions and privacy policies of those Third Party Sites. Inclusion of any link to Third Party Sites within the Services does not imply an endorsement or recommendation of any material, substance, information, practice, or the owner or proprietor of such Third Party Sites by Aiper. Aiper makes no representations or warranties of any kind as to the accuracy, currency, or completeness of any information contained in such Third Party Sites and shall have no liability for any damages or injuries of any kind arising from the use of such Third Party Sites or any content or information contained in such Third Party Sites.
SECTION 7 – USER SUBMISSIONS AND FEEDBACK
Any feedback, suggestions, or materials you submit to us may be used by us without restriction and without compensation, unless otherwise agreed in writing.
You represent that your submissions do not violate any third-party rights or applicable laws. You remain solely responsible for the content and accuracy of your submissions.
SECTION 8 – DATA PROTECTION AND PRIVACY
Your use of the Website may involve the collection and processing of personal data, including dealer contact information, transaction data, technical data, and usage logs.
We process personal data in accordance with our Privacy Notice, which forms an integral part of these Terms. Please review the Privacy Notice to understand how we collect, use, store, and transfer personal data, including cross-border transfers.
SECTION 9 – ERRORS AND OMISSIONS
Occasionally there may be information on our Website or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information if any information in the Services or related website is inaccurate without prior notice.
We undertake no obligation to update, amend or clarify information in the Services or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website should be taken to indicate that all information in the Services or related website has been modified or updated.
SECTION 10 – PROHIBITED USES
You may not use the Website or Services:
1. For any unlawful or fraudulent purpose;
2. To violate applicable laws or regulations;
3. To infringe intellectual property rights;
4. To transmit malicious code or interfere with system security;
5. To collect or misuse personal data of others;
6. To engage in abusive, deceptive, or misleading conduct.
We reserve the right to terminate access for any prohibited use.
SECTION 11 – INTELLECTUAL PROPERTY
Copyrights, trademark rights, database rights, design rights and any and all other intellectual property and other rights relating to the Services and Materials existing now or in the future including but not limited to computer programs, names, designs, page headers, button icons, scripts and service names, source and object code, documentation, software graphics, text, images, designs, videos, sound, illustrations, animations, databases, logos, domain names, trade names and trade identities (collectively referred to as the "Aiper Intellectual Property"), are the property of one or more Aiper entities. All elements of the Services, including without limitation the general design and the Aiper Intellectual Property, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. The Services may only be used for the intended purpose for which they are being made available.
Images of people or places displayed on the Services are either the property of, or used with permission by Aiper. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms or specific permission provided elsewhere on the Services. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
A single copy of the Materials may be downloaded or otherwise copied from the Services for non-commercial personal use only, provided however, that all copyright and other proprietary notices are kept intact. Any further copying, reproduction, publication, posting, transmission or distribution of any part of the Services in any way is prohibited. Except as provided herein, no license or right, express or implied, is granted to any person under any intellectual property right. Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available through the Services. Modification of the Materials or use of the Materials for any other purpose is a violation of Aiper’s copyright and other proprietary rights. Aiper neither warrants nor represents that your use of Materials will not infringe the rights of third parties not owned by or affiliated with Aiper.
SECTION 12 – DISCLAIMER OF WARRANTIES AND RELEASE
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT: (1) YOUR USE OF THE SERVICES ARE AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT ALLOWED BY LAW, AIPER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. (2) AIPER MAKES NO WARRANTY THAT (a) THE SERVICES WILL MEET YOUR REQUIREMENTS; (b) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, UNFAILINGLY SECURE, OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS AND (e) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. (3) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. (4) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM AIPER OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS. (5) YOU SHOULD ALWAYS USE CAUTION WHEN GIVING OUT ANY PERSONALLY IDENTIFYING INFORMATION ABOUT YOURSELF OR THOSE FOR WHOM YOU HAVE LEGAL AUTHORITY. AIPER DOES NOT CONTROL OR ENDORSE ANY ACTIONS RESULTING FROM YOUR PARTICIPATION IN THE SERVICES AND, THEREFORE, AIPER SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY ACTIONS RESULTING FROM YOUR PARTICIPATION IN OR USE OF THE SERVICES.
SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold harmless the Company and its affiliates from any claims arising out of your breach of these Terms, misuse of the Website, or violation of applicable laws.
SECTION 14 – SEVERABILITY
If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 15 – TERMINATION
We may terminate or suspend your access to the Website at any time for violation of these Terms. Obligations incurred prior to termination shall survive.
SECTION 16 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on our Website or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 17 – GOVERNING LAW AND DISPUTE RESOLUTION
Please read this Section carefully as it applies to you to the extent your usual place of residence permits binding arbitration in contracts between parties and may affect rights that you may otherwise have. It provides for resolution of most disputes through arbitration instead of court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This Section 17 (Governing Law and Dispute Resolution) shall survive termination of these Terms.
1. Binding Arbitration
This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of or relating to these Terms, your use of our Services, and your relationship with us. Any dispute or claim arising out of or relating to these Terms, including issues of validity, termination, and/or arbitrability, as well as use of the Services and your relationship with Aiper or any subsidiary, parent or affiliate company or companies (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration.
2. Arbitration Procedures
a. Informal Dispute Procedures
For all disputes, whether pursued in court or arbitration, you must first send a letter (by first class or registered mail) with a written description of your claim to our Legal department Attn: Legal Dept., at [email protected] to allow us an opportunity to resolve the dispute (“Claim Notice”). You and Aiper each agree to negotiate your claim in good faith. Both you and Aiper agree that the dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any arbitration or filing any claim against the other party. You may request arbitration if your claim or dispute cannot be resolved within sixty (60) days from the date we receive the claim notice.
To the extent you cannot resolve any dispute through the informal dispute resolution procedure described above, a dispute shall be resolved through binding individual arbitration. You agree that the arbitration of any dispute or claim shall be conducted in accordance with the Commercial Rules of the American Arbitration Association ("AAA"), as modified by these Terms and Conditions. The AAA Rules and information about arbitration and fees are available online at www.adr.org or by calling the AAA at (800) 778-7879. You and Aiper agree that these Terms evidence a transaction in interstate commerce and that this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law, and will not be governed by state law. The seat, or legal place, of any arbitration will be Georgia, United States, but hearings may be held in a reasonably convenient location in the jurisdiction in which you reside or at another mutually agreed location. The arbitration will be conducted in the English language. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief to the extent required to satisfy your individual claim, and must follow and enforce these Terms as a court would. Any arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction.
b. Costs of Arbitration
Payment of all filing, administration and arbitrator fees will be governed by AAA Rules. Each party will bear the filing fees, fees and expense of its own attorneys, experts, witnesses and preparation and presentation of evidence at the arbitration. However, for claims under USD $10,000 as to which you provided notice and negotiated in good faith as required above before initiating arbitration, if the arbitrator finds you are the prevailing party in the arbitration, you will be entitled to a recovery of reasonable attorneys’ fees and costs. Except for claims determined to be frivolous, bad faith or with an improper purpose, we agree not to seek an award of attorneys’ fees in arbitration even if an award is otherwise available under applicable law.
3. Class Action Waiver and Jury Waiver
You may only bring claims in your individual capacity and on your own behalf, and no claims you bring may be joined or consolidated with any claims brought by any other party, without the written consent of all parties, regardless of venue. You further understand that by agreeing to these Terms, you expressly waive your right to a jury trial, to participate in or bring class, collective, or mass action, private attorney general action, or any other proceeding brought against us by someone else.
4. Clause for European Union (EU)
If you are residing in the EU, Sections 17 (a) through (b) shall not apply for purposes of governing law.
Instead, the following clause on governing law shall apply: These Terms shall be governed by and construed in accordance with the laws of Germany. The law of your place of residence shall apply to the extent that the mandatory law of your place of residence is more favorable than the laws of Germany.
You submit to binding arbitration pursuant to the Arbitration Agreement in this Section 17, unless under local laws of an EU Member State such arbitration agreement would be unenforceable.
SECTION 18 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Website constitutes acceptance of the revised Terms.
SECTION 19 – CONTACT INFORMATION
For questions about these Terms, please contact Aiper customer service at [email protected].
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